Privacy Policy
Last Updated: September 12, 2025
1. INFORMATION WE COLLECT
Personal Information:
- Name, email address, phone number
- Billing and payment information
- Property addresses and listing details
- Communication preferences
Automatically Collected Information:
- Website usage data (pages visited, time spent)
- IP address and browser information
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and improve our photography and media services
- Process payments and manage bookings
- Communicate about appointments and service updates
- Send marketing communications (with your consent)
- Comply with legal obligations
- Analyze website performance and user experience
3. INFORMATION SHARING
We do not sell, rent, or trade your personal information. We may share information with:
Service Providers:
- Payment processors (Stripe, PayPal, etc.)
- Website hosting and analytics services
- Scheduling and booking platforms
Legal Requirements:
- When required by law or legal process
- To protect our rights and safety
- In connection with business transfers
4. MARKETING COMMUNICATIONS
Email Marketing:
- We may send service updates and promotional emails
- You can unsubscribe at any time using the link in emails
- We use your email only for our own marketing, never third parties
Property Marketing:
- We may use delivered photos/videos in our portfolio and marketing
- Property addresses are not shared in our marketing materials
- Contact us if you prefer your images not be used for our promotion
5. DATA SECURITY
We implement appropriate security measures to protect your information:
- Secure payment processing through encrypted systems
- Regular security updates and monitoring
- Limited access to personal information on need-to-know basis
- Secure file storage and transmission for all media deliverables
6. DATA RETENTION
- Client Information: Retained for 3 years after last service for business records
- Payment Information: Processed through secure third-party providers; we don't store credit card details
- Media Files: Backup copies retained for 6 months after delivery for quality assurance
7. YOUR RIGHTS
You have the right to:
- Access your personal information we hold
- Correct inaccurate information
- Request deletion of your information (subject to business record requirements)
- Opt out of marketing communications
- Request information about how we use your data
8. COOKIES AND TRACKING
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website traffic and performance
- Provide personalized content
- Enable booking and payment functionality
You can control cookies through your browser settings.
9. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.
10. CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for marketing purposes.
Under the California Consumer Privacy Act (CCPA), you may have additional rights regarding your personal information.
11. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
12. CHANGES TO PRIVACY POLICY
We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
13. CONTACT US
For questions about this privacy policy or your personal information:
SOMA Real Estate Media
Sacramento, CA
Email: soma.realestate.media@gmail.com
Phone: (213) 248-4122
Data Protection Requests: Email soma.realestate.media@gmail.com with "Privacy Request" in the subject line.
This privacy policy is effective as of the date listed above and applies to all information collected by SOMA Real Estate Media.